August 23, 2017 · West Coast Media Solutions Inc. · 12 min read
In Chrome, load the page, press F12 or choose Inspect, then pick the Audits tab and run it. Read the top performance and accessibility suggestions and send the report to whoever maintains the site.
An audit already on your computer
Since Chrome's update at the end of July, the browser has carried a full page audit inside its developer tools. It is free, and anyone with an up-to-date Chrome on a computer already has it.
The audit is Lighthouse, a tool Google built for web developers. In Chrome 60 it sits under a tab called Audits.
It loads a page the way a phone on a slow mobile connection would, scores it out of 100 in four areas, and lists what to fix.
It is a developer's tool, but the first screen of results is readable by anyone.
Running it
Open the page you want to test in Chrome on a computer. Right-click anywhere on it and choose Inspect, or press F12 on Windows.
In the panel that opens, find the Audits tab. If the panel is narrow, it may be hidden behind a double arrow.
Choose to perform an audit, leave the categories ticked, and run it. The page reloads while the audit works, which takes about a minute.
Close other tabs first and run it twice. Results vary between runs, so read the pattern rather than one number.
What the four scores cover
Performance: how quickly the page shows something useful and responds to a tap.
Accessibility: missing labels, faint text, images without descriptions.
Best practices: HTTPS, outdated code and other signs of age.
Progressive web app: features that let a site behave like an installed app.
The last is the one most small business sites can set aside. It measures features built for app-like sites, and a low score there says little about whether your site does its job.
Reading the performance section
Start with the timings. First meaningful paint marks the moment the main content appears. Time to interactive marks when the page will respond properly to a tap.
Below them is a list of opportunities: images larger than they are shown, images far down the page loaded at the start, and files that hold up the first paint. Each one opens to show the files it found.
Read the top three. On most small business sites they concern images and scripts added by plugins, and fixing them is routine work for whoever maintains the site.
Skip the jargon. The file names alone say a lot: a five-megabyte photograph, a slider script, a font loaded in eight weights.
Reading the accessibility section
The accessibility audit checks what a program can check: images without alternative text, form fields without labels, text too faint against its background, buttons with no name.
A perfect score does not mean the site is accessible. Much of what matters, such as whether the descriptions are any good, cannot be tested automatically.
A low score does mean visitors will meet problems, and the list says where.
Pale grey text on a white background is a frequent finding, and one of the cheapest to fix.
A worked example
A professional organiser who helps families declutter, plan moves and set up home offices had a site built two years ago on a popular theme.
She ran the audit on her home page and on her downsizing page, the service most enquiries were about.
Performance was poor on both. The top suggestions pointed at before-and-after photos uploaded straight from a camera at full size, and a slider script on the home page.
The accessibility list flagged pale grey body text, social media icons with no names, and a contact form whose fields had no labels.
She fixed none of it herself. She took screenshots of each score and the top suggestions for both pages, and sent them to her web developer with the page addresses and the date.
The developer resized the photos, removed the slider and fixed the contrast and labels. A second run showed the change.
Which pages to test
Start with the home page and one service page: the one behind most of your enquiries.
Then the contact page, where map embeds and form scripts tend to collect.
Add the pages people actually land on from search and ads, which Analytics lists as landing pages. They are often not the home page.
One page from each layout is enough. If one blog post is heavy, the rest probably are too.
Passing it on
The report is written for developers. Send it to whoever maintains the site rather than working through it yourself.
Include the page address, the date, and screenshots of the scores and the top suggestions. A note on which pages matter most to the business helps them decide where to start.
Ask for the fixes that make the biggest difference for the least work, and for a second run afterwards so you can compare.
Keep the screenshots. The same audit in three months shows whether the site is quietly getting heavier again.
What the audit does not see
It tests one page, once, on one simulated phone. Real visitors on real phones and connections get something different, sometimes better and sometimes worse.
It cannot judge whether the page says the right thing, whether the phone number is easy to find, or whether anyone answers the form.
And a perfect score is not the goal. A useful page that loads in reasonable time beats a bare page that scores 100.
The counter-case
A site about to be replaced does not need a list of fixes. Run the audit anyway, and hand the results to whoever builds the new site as a starting point to beat.
A very small site with a few light pages may already score well, and chasing the last few points is rarely worth the cost.
The scores can also alarm owners for no reason; a low progressive web app score is normal for a business site.
For most sites: run it on two pages, read the top suggestions, and send the report to the person who can act on it.
The first run
Update Chrome on your computer.
Run the audit on your home page.
Run it again on your main service page.
Screenshot the scores and top suggestions.
Send them to whoever maintains the site.
Ask which fixes should come first.
Repeat the audit after the changes.
Step five is where the value is. The report is written for the person who can act on it, and a list of fixes nobody receives fixes nothing.
In the developer tools. Right-click a page and choose Inspect, or press F12 on Windows, then open the Audits tab and run an audit.
What does the audit score?
Performance, accessibility, best practices and progressive web app features, each out of 100, with a list of suggestions under each score.
Which pages should I test first?
Your home page and the service page behind most enquiries, then the contact page and the pages people land on from search and ads.
Should I fix the suggestions myself?
No. The report is written for developers. Send screenshots of the scores and top suggestions to whoever maintains the site, with the page address and date.
Does a perfect accessibility score mean accessible?
No. The audit checks only what a program can test, such as labels and contrast. Much of what matters still needs a person to check.
Why does the score differ each time?
The audit simulates a phone on a slow connection, and timings vary from run to run. Close other tabs, run it twice, and read the pattern.
West Coast Media Solutions Inc. provides web design, web development, hosting, digital marketing, and business consulting to organisations across Canada, drawing on more than twenty-five years in the field.
Ran the audit and got a long list?
Send us the screenshots. We will tell you which three fixes matter most for your site and what each involves.
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
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Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Terms of Use
1. Acceptance of Terms
By accessing and using the website operated by West Coast Media Solutions Inc. ("Company," "we," "us," or "our"), located at westcoastmediasolutions.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, you must discontinue use of this Website immediately. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting.
2. Description of Services
West Coast Media Solutions Inc. provides digital marketing and web design services including, but not limited to, search engine optimization, search engine marketing, social media marketing, rich media advertising, programmatic media buying, digital consulting, and custom website design and development. The information presented on this Website is intended for general informational purposes and does not constitute a binding offer, contract, or guarantee of results.
3. Eligibility
You must be at least 18 years of age, or the age of majority in your jurisdiction (whichever is greater), to use this Website or engage our services. By using this Website, you represent and warrant that you meet this eligibility requirement and that you have the legal capacity to enter into a binding agreement.
4. Intellectual Property Rights
All content, materials, features, and functionality on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof, are the exclusive property of West Coast Media Solutions Inc. or its content suppliers and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
5. User Conduct
When using this Website, you agree not to use the Website for any unlawful purpose; attempt to gain unauthorized access to any portion of the Website or any systems connected to it; interfere with or disrupt the operation of the Website; use automated means to access or copy content without our express written consent; collect personal information of other users; impersonate any person or entity; or engage in any activity that could damage or impair the Website.
6. Submissions and Contact Forms
Any information or materials you submit through the Website's contact forms, email, or other communication channels shall be treated as non-confidential and non-proprietary unless otherwise specified in a separate written agreement. By submitting any such information, you grant the Company a non-exclusive, royalty-free, perpetual right to use, reproduce, modify, and distribute such content for any lawful business purpose.
7. Third-Party Links
This Website may contain links to third-party websites that are not owned or controlled by West Coast Media Solutions Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk, and we encourage you to read the terms and privacy policies of any websites you visit.
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9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEST COAST MEDIA SOLUTIONS INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
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We reserve the right to update or modify these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of such changes.
Effective Date: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada
Legal Terms
1. Company Information
This website is owned and operated by West Coast Media Solutions Inc., a corporation incorporated federally under the Canada Business Corporations Act (corporation number 641461-3) and extraprovincially registered in British Columbia (registration number A0143178). Our registered office is located at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
2. Responsible for Content
The content of this website is provided by West Coast Media Solutions Inc. The person responsible for the content within the meaning of applicable legislation is the managing director of West Coast Media Solutions Inc., contactable at the registered office address listed above. All editorial content, service descriptions, and portfolio materials are reviewed and approved prior to publication.
3. Content Accuracy and Disclaimer
The contents of this website have been prepared with the utmost care. However, West Coast Media Solutions Inc. cannot guarantee the accuracy, completeness, or timeliness of the content provided. All information is subject to change without notice. We are not obligated to monitor transmitted or stored third-party information, nor to investigate circumstances that indicate unlawful activity. If we become aware of any such infringements, we will remove the content immediately.
4. External Links Disclaimer
Our website contains links to external websites of third parties over whose content we have no influence. We cannot assume any liability for third-party content. The respective provider or operator of the linked pages is always responsible for the content of those pages. Linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. Permanent monitoring of linked pages is not reasonable without concrete evidence of a violation.
5. Copyright and Intellectual Property
The content and works created by the operators of this website are subject to Canadian copyright law. Reproduction, editing, distribution, and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Third-party content is identified as such. Should you become aware of a copyright infringement, please notify us accordingly.
6. Trademark Notice
All trademarks, service marks, trade names, logos, and product names appearing on this website are the property of their respective owners. West Coast Media Solutions Inc. and the WCMS logo are trademarks of West Coast Media Solutions Inc. Reference to any products, services, or information by trade name, trademark, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by the company.
7. Professional Liability
Our liability for services rendered is governed by the terms of the individual service agreement executed between the Company and the client. Insurance requirements, where applicable to a particular engagement, are addressed in that agreement.
8. Dispute Resolution
West Coast Media Solutions Inc. endeavours to resolve any disputes arising from or in connection with our services amicably and directly with our clients. If a dispute cannot be resolved informally, it shall be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. The courts of British Columbia shall have exclusive jurisdiction over any dispute arising from or related to this website or the services provided.
9. Regulatory Compliance
West Coast Media Solutions Inc. operates in compliance with all applicable federal, provincial, and municipal laws and regulations, including but not limited to Canada's Anti-Spam Legislation (CASL), the Personal Information Protection and Electronic Documents Act (PIPEDA), the British Columbia Personal Information Protection Act (PIPA), the Competition Act, and all applicable advertising standards as set forth by Ad Standards Canada.
10. Limitation of Liability
To the fullest extent permitted by applicable law, West Coast Media Solutions Inc. and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to your use of the website, including but not limited to loss of data, loss of income, or loss of business opportunity, even if we have been advised of the possibility of such damages.
11. Severability
If any provision of these Legal Terms is held to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions shall continue in full force and effect.
12. Contact
If you have any questions regarding these Legal Terms, please contact West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada. Telephone: (800) 959-4590.
Last updated: April 2026
Accessibility Statement
1. Our Commitment
West Coast Media Solutions Inc. is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone who visits our website and strive to conform to applicable accessibility standards and guidelines. We believe the internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Conformance with these guidelines also helps make web content more usable for all users.
3. Measures Taken
To ensure accessibility, we have implemented the following measures across our website: semantic HTML5 markup for proper document structure and screen reader compatibility; descriptive alt text for all meaningful images; sufficient color contrast ratios between text and background elements; keyboard-navigable interface elements including menus, links, buttons, and form fields; clear and consistent navigation structure throughout all pages; responsive design that adapts to different screen sizes, devices, and zoom levels; and descriptive link text that provides context about link destinations.
4. Assistive Technology Compatibility
Our website is designed to be compatible with commonly used assistive technologies, including screen readers such as JAWS, NVDA and VoiceOver, screen magnification software, speech recognition software, and alternative input devices. We build to accessibility standards and use automated testing tools during development. Where a specific assistive technology presents a barrier, we welcome reports so we can address it.
5. Multimedia Content
We strive to ensure that multimedia content on our website is accessible. Where video or audio content is provided, we aim to include captions, transcripts, or audio descriptions as appropriate. Images used for decorative purposes are marked accordingly so they do not interfere with screen reader navigation.
6. Document Accessibility
We are working to ensure that downloadable documents and files published on our website are accessible. Where possible, we provide content in accessible HTML format in addition to or instead of PDF format. For PDF documents, we strive to ensure they are properly tagged and structured for assistive technology access.
7. Third-Party Content
Our website may include content or functionality provided by third-party services, including embedded videos, social media feeds, analytics tools, and web fonts. While we make every effort to select accessible third-party solutions, we cannot guarantee that all third-party content meets accessibility standards. We welcome feedback on any third-party content that may present accessibility barriers.
8. Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website for accessibility issues, train our content team on accessibility best practices, incorporate accessibility testing into our development workflow, conduct periodic audits using both automated tools and manual testing, and monitor feedback from users to identify areas for improvement. We are committed to addressing any issues promptly and transparently.
9. Known Limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are aware that older content, certain complex interactive elements, and some third-party integrations may present challenges. We are actively working to address these limitations and improve accessibility across all areas of our website. If you encounter a specific barrier, please let us know so we can prioritize a solution.
10. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need assistance accessing any content or functionality, please contact us. You can reach West Coast Media Solutions Inc. at 2400 - 1111 West Georgia Street, Vancouver, BC V6E 4S4, Canada, or by telephone at (800) 959-4590. We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Last updated: April 2026 | West Coast Media Solutions Inc., Vancouver, BC, Canada